Question

OIC - Applying Concepts Ch 1 #2

2 You receive a telephone call from a person who says she is one of your practice's patients, Leslie Van Arsdale, requesting the results of her lab tests. How can you verify that the person is, in fact, Ms. Van Arsdale?

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Answer #1

Ask her which time she visited and what all tests were done. Or inform her I will call back and get the phone no from her case sheet.

answered by: Ringerba
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