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Which of the following requests from a manager would not fall within an employee's zone of...

Which of the following requests from a manager would not fall within an employee's zone of indifference? A. Please check to make sure that the customer is happy with his or her order. B. Please greet each guest at a table personally. C. Please take my car in for an oil change. D. Please smile when you greet customers.

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Answer #1

The correct answer is C.

Legitimate power is the power by which the individual has the formal authority to take actions. This is the most common power that is exercised at workplace. Manager has formal authority to make the employees work and meet business targets.

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