ZuoTi.Pro
Question

16. 17. Describe and discuss customer relationship management. State and explain the importance and roles of customers in org
business   Operations-Management   
0 0
Add a comment Improve this question Transcribed image text
Next > < Previous
Sort answers by oldest

Homework Answers

Answer #1

16.

Customer relationship management is the process of managing the busienss relationship with customers by analyzing the data collected from various points that customers interact with a business at. This data is used to draw conclusions about how to best service a customer that he retains the relationship with the business and an attempt at increasing sales.CRM not only helps manage existing customers, but also helps better approach the potential customers that business is yet to come across

CRM's importance is growing by the hour in today's world of cut-throat competition since a company relies on its customers not only for profits ,but also for survival and growth. A company can have edge over others by building strong customer relationships.

0 0
Add a comment
Know the answer?
Add Answer to:
16. 17. Describe and discuss customer relationship management. State and explain the importance and roles of...
Your Answer:

Post as a guest

Your Name:

What's your source?

Earn Coins

Coins can be redeemed for fabulous gifts.

Log In

Sign Up

Not the answer you're looking for? Ask your own homework help question. Our experts will answer your question WITHIN MINUTES for Free.
Similar Homework Help Questions

  • 16. In your own words, state the relationship between voltage and current in a circuit. 17....

    16. In your own words, state the relationship between voltage and current in a circuit. 17. What could you do to a closed circuit consisting of 2 batteries, 2 light bulbs, and a switch to increase the current? Explain your answer. 18. What could you do to a closed circuit consisting of 2 batteries, 2 light bulbs, and a switch to decrease the current? Explain your answer. 19. You have four 1.5 V batteries, a 1: bulb, a 2: bulb,...

  • 16. Explain the care of a pregnancy woman who is HIV positive or has AIDS 17....

    16. Explain the care of a pregnancy woman who is HIV positive or has AIDS 17. A nurse is assigned to work in the recovery room. What are some nursing concerns and responsibilities for the nurse? 18. Differentiate from an anatomical perspective between fraternal and identical twins. 19. What is a high risk pregnancy? List three conditions that are high risk and why they are considered high risk. 20. Describe the complications of having more than one fetus during pregnancy...

  • New York State Instructional Time Requirements : Q1-New York State requires at least 12.5 hours of instructional time (5...

    New York State Instructional Time Requirements : Q1-New York State requires at least 12.5 hours of instructional time (50 minutes equals 1 instructional hour) for each credit hour. Instructional time can consist of traditional in-class meetings as well as additional structured instructional activities (beyond usual homework, readings, and other preparation). In this 3-credit course, the required 37.5 hours consists of (i) 30 hours of in-class instruction, and (ii) 7.5 hours of online instructional activities. The on- line instructional activity will...

  • 1. Explain the importance of an organization-specific down 4. Describe key components of a business continuity...

    1. Explain the importance of an organization-specific down 4. Describe key components of a business continuity plan time risk assessment. 2. Describe the pros and cons of different assessment tools and (a) how they might differ for different types of orga- nizations and (b) how they might differ depending on for evaluating downtime events and discuss scenarios in EHR maturity level. which they might be used to their best advantage. 3. Compare and contrast the roles of the informatician, the...

  • Improving supplier engagement The Challenge Bayer, with core competencies in areas of health care, agriculture, and...

    Improving supplier engagement The Challenge Bayer, with core competencies in areas of health care, agriculture, and high-tech polymer materials, has a significant influence on society and the environment in many regions around the world through its global procurement volume. In 2014, the company procured goods and services from 112,000 suppliers in 147 countries for approximately €20.3 billion. Procurement volume in Germany, the United States, and Japan accounted for nearly 66 percent of the expenditures in OECD countries and about 52...

  • Improving supplier engagement The Challenge Bayer, with core competencies in areas of health care, agriculture, and...

    Improving supplier engagement The Challenge Bayer, with core competencies in areas of health care, agriculture, and high-tech polymer materials, has a significant influence on society and the environment in many regions around the world through its global procurement volume. In 2014, the company procured goods and services from 112,000 suppliers in 147 countries for approximately €20.3 billion. Procurement volume in Germany, the United States, and Japan accounted for nearly 66 percent of the expenditures in OECD countries and about 52...

  • PPT 9' (Container Terminal Operation Management) 1. How do Seaport Container Terminals differ? 2. List the...

    PPT 9' (Container Terminal Operation Management) 1. How do Seaport Container Terminals differ? 2. List the content of the container terminal structure 3. List the Operation Pillars for container Terminal (CT) Planning. 4. How are Electronic Data Interchange (EDI) systems used in Port management? 5. What are the most important information which is checked and monitored by the Cargo Control? 6. What is COPRAR? 7. What are the two ways COPRAR Message functioning? 8. Describe the loading function. 9. Describe...

  • Discuss how KARLEE’s practices reflect on the philosophies of Deming and Juran individually (100-200 words) QUALITY...

    Discuss how KARLEE’s practices reflect on the philosophies of Deming and Juran individually (100-200 words) QUALITY in PRACTICE Bringing Quality Principles to Life at KARLEE43 KARLEE is a contract manufacturer of precision sheet customer's requirements and producing accord- metal and machined components for telecommunica ing to those requirements. Teams are empowered tions, semiconductor, and medical equipment indus to change targets recommended during strategic tries, located in Garland, Texas. KARLEE provides a planning if they believe it will help them achieve...

  • 1. Practice Question 01 The creation of value for a customer is an important aspect of supply chain management. a. True b. False Answer: 2. Practice Question 02 Information, goods, and servi...

    1. Practice Question 01 The creation of value for a customer is an important aspect of supply chain management. a. True b. False Answer: 2. Practice Question 02 Information, goods, and services flow both upstream and downstream in a supply chain. a. True b. False Answer: 3. Practice Question 04 A supply chain is an integrated group of processes that source, make, and deliver products. a. True b. False Answer: 4. Practice Question 05 The purchasing of goods and services...

  • Chapter 1: Whois Leader and what is Do Leaders Need? mame yourself in the position of...

    Chapter 1: Whois Leader and what is Do Leaders Need? mame yourself in the position of brand manager in such a post you every the two roles. Then explain what you believe is the key to sing from a m from the chapter in your response that you put Post Du Friday, 09/06/19, by 11:59 pm yea r s a radhi and der Dece m Why p er b er a ce Deplaying ? 3. Chapter 1: Who Is A...

ADVERTISEMENT
Free Homework Help App
Download From Google Play
Scan Your Homework
to Get Instant Free Answers
Need Online Homework Help?
Ask a Question
Get Answers For Free
Most questions answered within 3 hours.
ADVERTISEMENT
ADVERTISEMENT
ADVERTISEMENT