Question

You are currently working in the HR department of Sintra, Inc., a mid-sized health services provider, with approximately 500 health personnel (e.g., physicians, nurses) and more than 100 administrative staff. Sintra’s focus is on providing urgent care in your state, with approximately 30 offices spread across urban, suburban, and rural areas.

Sintra is considering a change in the work flow of the services it provides; for example, it is toying with the idea of creating intact teams of health professionals to provide health services. As part of this work flow analysis, Sintra has examined its existing job analyses. For its health providers, there are essentially just two job descriptions, one for physician and one for nurse. However, Sintra’s leadership realizes the need to do more specific, detailed job analyses for the individual specialty areas of its physicians and nurses so as to better understand what specific types of physicians and nurses do and thus to assemble the most effective teams. It is estimated that in reality, there are at least three specialty areas among the nurses and four among the physicians, meaning that Sintra needs to plan to conduct at least seven job analyses to understand what its nurses and physicians actually do.

Not surprisingly, the nurses and physicians across Sintra are very interested in the results of these job analyses, as they will have a substantial effect on whom they work with and on the kind of care that they are able to deliver to patients. They are dedicated to their jobs, and they want to be able to express their views about what they do on the job and how they can most effectively serve patients.

The vice president of HR, Margot Russy, has charged you with taking on the task of conducting these job analyses for these nurse and physician jobs. Consistent with what is described above, her goal is to develop a comprehensive competency model that will reflect the range of nurse and physician jobs in the company. She also sees the value of doing these job analyses well so as to assemble the best teams of health providers. However, she tells you that Sintra is under considerable financial pressure from its investors to do these job analyses as inexpensively as possible. Thus, she asks if you might simply use Sintra’s largest clinic, located in the downtown of the major city in the state, to confirm the different job descriptions already in place and the interrelationships among the jobs. She also reasons that this would allow the job analyses to happen quickly.

QUESTIONS:

Was the VP of human resources’s approach legal, ethical, and fair?

Was her approach evidence based/evidence informed?

Would her decision foster healthy employee–employer relationships?

Would her recommendations for how to approach these job analyses be time and cost effective?

Did she take a systematic stakeholder perspective?

Answer 1

Answer:

1.Yes,the VP of human resources approach was legal,ethical and fair because she openly tells that Sintra is under financial pressure .But She wants to carry out the Job analyses in a good manner and provide the right job for the right people.But she wanted to conduct in a simple manner with the available resources that would be time and cost effective.She made a fair decision based on the financial pressure on the company

2.Yes,her approach is evidence based because she conducts the job analyses in a inexpensive manner because the company is under a financial pressure from its investors which is evident from the accounts of the company.So based on the loss or tight financials this decision is made

3.Yes,the decision may foster healthy employee-employer relationship as they made a decision on a fair basis and didn't approach in a illegal way.So the employees may understand the situation of the company and would accept the decisions made by the company if the employees are treated properly and satisfied with their jobs

4.yes,this method would be time and cost effective as you don't spend much on job analyses and you confirm the job descriptions that are already in place.This also would not take much time.This method or approach would be fair as the company is under financial pressure yet they want to provide best services and make a effective and intact team

5.Yes,she is concerned about the company's financials and its pressure from the investors so she took this decision.She wanted to provide best services with the existing financials