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Basic Selling Skills Introduction -QUIZ Name: Date: Score Course 1. The primary reasons for pursuing a career in Professional Sales: (Select the Correct Answer) a. Unlimited $ Potential, Clothing Allowances, Always Challenging b. Unlimited $ Potential, Flexible Work Schedule, Route to Management C. Unlimited $ Potential. Customers Desire for New Products, Desire to Win no Matter What d. None of the Above 2. Effective Qualifying of Prospects requires that: (Select the Correct Answer) a. You ask questions b. You do your research c. You do Not assume or jump to conclusions d. All of the Above (Note: Always attempt to Disqualify to support effective use of time and resources) 3. The Six Steps of the Sale are as follows: (True or False) Step 1 - Pre- Call Planning Step 2-Open the Call or Introduction Step 3-Discovery Step 4-Presentation Step 5- Negotiation Step 6- Close 4. Pre- Call Planning: (Match the Phase with the Action) Phase 1a. Know your products & services Phase 2b. Know/Develop your S.M.A.R.T. Objective Phase 3 Phase 4 c. Research the Company d. Know your competition 5. The acronym S.MAR.T. is: (Select the Correct Answer) a. Sensible, Metric, Accurate, Realistic, Timely b. Specific, Measurable, Attainable, Results Oriented, Time Bound c. Selected, Meaningful, Active, Required, Tested d. Sequential, Methodical, Accelerated, Reasonable, Time Focused Build rapport by demonstrating interest, creating trust and building a level of comfort. (True or False) Page 1 of 3 RBI R.J. Confidential
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