Question

11- Departments within an organization are functionally ________. *

a- Individualistic

b- Independent

c- Interdependent

d- Impartial

12- Each type of business organization can be distinguished from others by looking at who owns it, who controls it, who is responsible for any losses, and ________. *

a- Who are the customers

b- How it is skillful

c- How it is financed

d- Who are the suppliers

13- All of the following are examples of communication with the customers, except ________. *

a- Arranging a meeting for senior managers to discuss a business strategy

b- Responding to customer complaints face to face

c- Arranging a delivery date over the phone

d- Advertising products and prices on posters

14- A ________ has one or more shareholders but will only sell shares to people known to the existing shareholders. *

a- Private limited company

b- Public limited company

c- Private agencies

d- Public corporation

15- Which of the following questions does not belong to the organizational structure? *

a- Who specializes in which tasks?

b- What are the organizational goals?

c- Who is in charge of whom?

d- Who is responsible for making decisions?

Answer 1

11- Departments within an organization are functionally Interdependent.

Justification: An organization operating with a prime target of providing services or products to the customers. But that's only possible if every department in that organization is interdependently connected. Either it is sales, supply chain, finance, development, etc, all these could only be done effectively when an effective communication, as well as dependency between these departments, are working well.

An example of a smartphone manufacture, their production will be based on whatever the changes that have been advised by the sales and the R&D team like that it goes on to all the functional departments.

12- Each type of business organization can be distinguished from others by looking at who owns it, who controls it, who is responsible for any losses, and Who are the customers.

Justification: The customer is the key factor in every organization. An organization would be working to provide the services or products to the customer. And what better factor should be there to categorize a company to distinguish them from others in the market.

An example, Apple Inc. is known to everyone that they're well known for their gadgets or the electronic devices, Tesla, best known for its electronic automobiles.

13- All of the following are examples of communication with the customers, except Arranging a meeting for senior managers to discuss a business strategy.

Justification: Only this one is an example of internal communication. The rest of the options here are external communication related to the customer.

14- A Private limited company has one or more shareholders but will only sell shares to people known to the existing shareholders.

Justification: A private limited company could be termed as a 'privately kept close business group'. So they could only sell the shares to people known to the existing shareholders.

15- Which of the following questions does not belong to the organizational structure?

Answer: b- What are the organizational goals?

Justification: Organisational structure refers to a hierarchical structure that how a company works, functional departments, who are heading them, who will come under each person all of that sort of stuff. But the organizational goals are the aims, targets set by an organization to achieve, that won't be included in the organizational structure but that is what the goal of an organization for a particular period.

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