Can anyone give me some Character flaws and or qualities, that caused the leader to fail ( Home-Depot ) Robert Nardelli.
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Character flaws and or qualities, that caused the leader to fail ( Home-Depot ) Robert Nardelli.
Robert Nardelli, the former CEO of Home Depot is a person who did not have any prior experience in retailing. However, he took up a high flying retailer and destroyed the reputed 20 years Home Depot. Home Depot became the worst retailing store from its customer centric store and lost a major share of its customers. Nardelli was bureaucratic in approach. Nardelli has faced many failures in his past. When he took up his CEO position from the founders Bernie Marcus and Arthur Blank, he never took time to think and plan his career and the future of Home Depot. Nardelli did not think over his past loss at GE. The board of Home Depot took a hasty decision and did not do any careful study and search of Nardelli’s qualities for a CEO. Nardelli took up his position of CEO at Home Depot and superimposed the GE culture into Home Depot. It was later discovered that the corporate culture of GE cannot be induced in Home Depot’s culture. The employees of Home Depot went home happy and cheerful. However, after Nardelli took up the store, there was micromanagement. A classic example is that he installed cameras in all the stores. Front end employees who needs to be valued became dissatisfied which made them provide poor customer experience to customers. If the management fails to support the employees or upsets them when they feel that they are not valued any more, then they would not be able to perform to the full extent which would hinder the company’s sales and growth.
Additionally, Nardelli’s position as a shareholder worsened the state of Home Depot. Nardelli gets bonus and $32 million as part of his share. However, an average employee just got an average of 10 cent for an hour as an increase in their wage. Nardelli’s leadership style was very bureaucratic which failed the regime of Home Depot which was built over 20 years,
Can anyone give me some Character flaws and or qualities, that caused the leader to fail...
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