Question

QUESTION ONE As a newly employed Human Resource Manager of a Manufacturing Company, you have been tasked by the Managing Director to recruit three employees for the newly created Management positions for the company. In the light of this, you are required to draft the Job Analysis specifying their Job descriptions and Job specification s for the Cashier, Marketing Manager and the Accounts payable clerk. (Total: 20 Marks)

Answer 1

Job Analysis for the post of Cashier

Job description

We are looking for a hard working, courteous and efficient full time cashier for our manufacturing company. Cashier should be exceptional in handling customers with a friendly attitude and a generous team player. As a manufacturing company, we seek an individual who can be flexible with working hours and can work in 24/7 environment. Working hours and benefits of employment are as per industry norms.

Key responsibilities:

• Welcoming customers and guiding them to locate products and services.
• Generate purchase requests and purchase orders.
• Operate scanners, scales, and other electronics.
• Billing the purchased order and accepting payments for the same.
• Maintaining proper records of the payment accepted and cross verifying the same with senior authorities daily.
• Send daily reports regarding the operations.
• Solving billing related queries of customers or any other query.
• Maintain a clean work space
• Coordinate with logistics and supply chain department

Job specifications

For the above stated job following specifications are mandatory:

• High school graduation is must for the candidate.
• Basic mathematics knowledge as the job demands the same.
• Prior experience of at least one year in customer handling in a renowned firm.
• Basic computer knowledge.
• Candidate should not have any criminal history.
• Basic skill of interacting with customers, fellow employees or other stakeholders.
• Attention to small details.
• Proactive and helpful to address customer complaints.

Job Analysis for the post of Marketing Manager

Job description

We are looking for a young and dynamic Marketing Manager for our manufacturing company who will be responsible for overseeing the promotion and marketing of our company's brands. The candidate should be as such who can handle the whole sole marketing needs of the company efficiently and generate high sales volume. Lead and innovate fruitful marketing campaigns which add to the overall development of the company. Working hours and benefits of employment are as per industry norms.

Key responsibilities:

• Developing pricing strategies with an objective of profit maximization and customer satisfaction.
• Identifying new markets and target customers.
• Generating leads and following up the same.
• Lead a team of highly motivated marketing individuals.
• Setting up goals and targets for the team and ensuring those targets are met by the given time.
• Developing advertisements budget and leading advertising campaign.
• Maintain motivation and excitement in the team.
• Offering new ideas on product development or introduction of new product in the market.
• Market research
• Social media marketing
• Planning and organizing marketing strategies
• Send reports and analysis to senior management periodically.

Job specifications

For the above stated job following specifications are mandatory:

• MBA or post graduate diploma in marketing from a renowned college or university.
• At least 5 year experience in customer handling, product development, marketing strategy, marketing consulting etc in any renowned company.
• Should have team handling experience.
• Ability to influence and inspire people.
• Confident and outspoken in nature.
• Proficient communication skills.
• Must have knowledge of social media, brand awareness, content marketing etc.

Job Analysis for the post of Accounts payable clerk

Job description

We are looking for an efficient and skilled Accounts payable clerk for our manufacturing company who will be responsible for billing and managing accounts ledger. The candidate will be tasked with receiving, opening, and logging invoices on the accounting software. Maintaining bank operations like checks clearance, cash deposits and bank reconciliations will be the part of the job too. Working hours and benefits of employment are as per industry norms.

Key responsibilities:

• Making ledger journal entries.
• Maintaining proper records of customer's accounts like the payment received and the leftover balance.
• Solving payment related queries of customers.
• Making calls and reminding customers once there bills are due for payment.
• Developing and maintaining excel spreadsheets.
• Filing tax returns.
• Data entry and accounts payable invoice.
• Sending timely reports to senior management regarding accounts.
• Auditing the work done frequently to correct the mistakes if any.

Job specifications

For the above stated job following specifications are mandatory:

• Bachelor's degree especially in Accounting or related field.
• Should be proficient in computers especially MS Word, MS Excel and PowerPoint.
• Thorough understanding of Accounting, transaction recording, maintaining financial records etc
• Proven work experience of at least 2 years in Accounts department of any renowned company.
• Effective people management skills.
• Attention to small details
• Loyal towards maintaining the confidentiality of accounting information of company.
• Trustworthy and a prolific team player.