Question

If businesses used DSS, GDSS, and ESS more widely, would they make better decisions? Why or why not?

Answer 1

Using DSS, GDSS and ESS would definitely make decision-making better because they aid in providing decision-makers with the necessary things they need to account for to narrow their options down to the best decision. Mention below are the different things these systems offer that guarantee a quality decision for you.

DSS or Decision Support System holds so much data in a lesser time with great details and easy-to-use interfaces that significantly help in decision-making. It provides executives with detailed data and information that they can study that widens their knowledge of the situation, giving them a much clearer view of what action or decisions to take

GDSS or Group Decision-Support Systems, on the other hand, is also a great tool to enhance decision-making through collaborative thinking. This system assists greatly in collecting ideas from everyone faster, efficiently, and even remotely while skipping long meetings that some of them are unproductive since some do not have ideas to contribute at the time. With this system, if a person has an idea popped in mind, it can immediately channel these ideas to everyone at the current time, and they can instantly coordinate through these spaces about the new idea. Additionally, its ability to maintain the information generated during the meeting is not only helpful currently but also in the future, since the stored data can be a helpful reference in the future if they come across the same or similar dilemma, and they could immediately know what to do.

Lastly, ESS or Executive Support Systems mainly help senior management incorporate their "educated guesses" with the system to increase the quality of their decision. In a way that it collects information that executives will use, along with their experience, knowledge, education, and understanding of the corporation and the business environment as a whole, to make their decisions. The system also takes care of summarizing the data to make it much easier to decide.