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PLEASE EXPLAIN! Thank you! Besides keeping e-mails short and succinct, what is the best way to...

PLEASE EXPLAIN! Thank you!

Besides keeping e-mails short and succinct, what is the best way to avoid misperceptions about the tone of your e-mails? Choose the best answer.

A. Don't shy away from sarcasm.

B. Always try to inject humor in your e-mails.

C. Use upper-case letters when you want to make a point.

D. Maintain the use of police and professional terms.

E. Always address people by their full name and title.

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Answer #1

1. D. Maintain the use of police and professional terms.

This is because there needs to be a consideration when we think about language, our understanding of the processes as well as the fact that we should refrain from using nouns, uppercase words as well as humor as a means of creating the necessary implication exist.

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