Question

1. According to ____ justice, individuals should not be held responsible for matters over which they have no control.

		discretionary
		normative
		procedural
		distributive
		compensatory

2 points   

QUESTION 2

1. Culture tends to differ between ____, but appears similar within ____.

		organizations; industries
		people; organizations
		groups; industries
		organizations; groups
		industries; geographical regions

2 points   

QUESTION 3

1. According to Spotlight on Skills in Chapter 1, all of the following are extremely important for long-term success as a manager EXCEPT:

		using lunches to meet and network with people in other departments
		listening to and talking with subordinates
		spending 30 percent or less of your time in the care of people
		reaching out to your boss to discuss his expectations
		making sure you set clear expectations and policies

2 points   

QUESTION 4

1. Ethical dilemmas occur because:

		all legal and moral obligations have been fulfilled
		right and wrong can be clearly identified, yet it isn't profitable either way
		each choice or behavior is undesirable due to the possibility of a harmful ethical consequence
		an attempt is made for two wrongs to make a right
		right and wrong are clearly identifiable; each choice or behavior is more desirable due to the lack of any possible harmful ethical consequence

2 points   

QUESTION 5

1. Heroes are important in a corporate culture because they:

		entertain executive level management
		address the concerns of government
		acquaint customers with the organization
		exemplify the character and attributes of an organization's culture
		give employees something to talk about

Answer 1

1 e) compensatory

2 a) organizations; industries

3 a) using lunches to meet and network with people in other departments

4 c) each choice or behavior is undesirable due to the possibility of a harmful ethical consequence

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