1) Crises happen even to firms that take measures to avoid them.
(ANSWER: True
2) A crisis may be defined as a situation in which harm to people or property either has occurred or is imminent.
(ANSWER: False
3) Crises often have a pattern that can be conceptualized using the systems framework.
(ANSWER:
4) The stages of crisis management are identification, escalation, intervention, and resolution.
(ANSWER:
5) The subprime mortgage crisis of 2008 was the result of risky home mortgages issued over a period of several years that resulted in widespread defaults when the economy slowed..
(ANSWER:
6) An important factor influencing the development of the public phase of a crisis is media coverage.
(ANSWER:
7) The intervention stage of a crisis involves actions by the company or government to deal with the crisis.
(ANSWER:
8) Resolution may be accomplished by eliminating any further potential for harm, assuring the public and the media that the crisis has passed, or compensating those harmed.
(ANSWER:
9) Resolution can also involve moving the crisis into the institutions of law.
(ANSWER:
10) The most important component of a crisis management program is avoidance.
(ANSWER:
1) Crises happen even to firms that take measures to avoid them.
ANSWER: TRUE
2) A crisis may be defined as a situation in which harm to people or property either has occurred or is imminent.
ANSWER: TRUE
3) Crises often have a pattern that can be conceptualized using the systems framework.
ANSWER: FALSE
4) The stages of crisis management are identification, escalation, intervention, and resolution.
ANSWER: TRUE
5) The subprime mortgage crisis of 2008 was the result of risky home mortgages issued over a period of several years that resulted in widespread defaults when the economy slowed..
ANSWER: TRUE
6) An important factor influencing the development of the public phase of a crisis is media coverage.
ANSWER: TRUE
7) The intervention stage of a crisis involves actions by the company or government to deal with the crisis.
ANSWER: TRUE
8) Resolution may be accomplished by eliminating any further potential for harm, assuring the public and the media that the crisis has passed, or compensating those harmed.
ANSWER: TRUE
9) Resolution can also involve moving the crisis into the institutions of law.
ANSWER: FALSE
10) The most important component of a crisis management program is avoidance.
ANSWER: FALSE
1) Crises happen even to firms that take measures to avoid them. (ANSWER: True 2) ...