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describe two or three of the more important technologies or business information systems used in your...

  • describe two or three of the more important technologies or business information systems used in your organization, or in one with which you are familiar.
  • Discuss two examples of how these business information systems are affecting the organization you selected. Be sure to discuss how individual behaviors and organizational or individual processes are changing and what you can learn from the issues encountered.
  • Summarize what you have learned about the importance of business information systems and why managers need to understand how systems can be used to the organization’s advantage
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Answer #1

I work for Colgate Palmolive Company. Some of the technology or business information system used are:

  • MES (Manufacturing Execution System) = It is the system which helps to provide real time information about manufacturing processes on devices like Mobile, Laptop etc. It gives management team visibility of the ongoing operation and trigger action in case of any concern
  • Video conferencing   = It has become significantly important in recent years due to remote team working across channels and operations. Moreover, it helps to drastically cut down on travel expenses which form huge cost component for any organization

The examples are:

  • The MES system helps the team to connect with SME (Subject Matter Expert) or even the machine manufacturer in case of any breakdown or required support. It helps to minimize the machine breakdowns
  • The Video conferencing system is used by organization to carry out monthly reviews with sales team spread across geographies. It helps to avoid travel and lets team focus on core work

There is huge change in individual behaviors and organizational processes as:

  • Individuals have become more productive due to above technologies as they are able to connect as and when required
  • The organizational process has become simplified and less complex
  • The individuals and organizations are more connected which helps in synergy of effort

The learning from issues encountered is:

  • Initially, people were hesitant to adopt new technology as they were not involved since project inception. So, it is very critical to involve team from the beginning so as to take quality input and have buy in
  • Training on use of new technology is critical so that people are able to make full use of system else it goes in vain. So, training module must be prepared and training must be imparted to implement in full spirit
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