Question

The manager wants to develop a new product and wonders what segments exist in the customer...

The manager wants to develop a new product and wonders what segments exist in the customer base. Use the Variables “Cardio Exercise” and “Strength Exercise”. Customers had rated on a scale of 1-5 how much they liked each type of exercise (1 = not at all; 5 = very much). Use only k=2 and k=3 clusters for this analysis. Please indicate

a) whether you would go with a 2 or 3 cluster solution

b) your rationale for this

c) the descriptions you would provide for each of the clusters/segments

*Use SPSS and Excel for decisions

Cardio Strength
3 3
4 5
5 3
4 4
3 3
3 2
4 4
4 5
4 3
5 5
4 5
5 4
5 1
3 4
3 1
5 3
5 4
5 5
4 5
4 4
3 4
5 2
1 4
4 4
3 4
4 4
4 5
4 5
5 5
3 4
5 3
5 5
2 4
4 5
5 5
3 3
4 5
5 5
4 2
4 5
4 5
4 4
5 3
2 5
3 3
4 4
4 4
3 5
3 5
4 3
5 2
4 5
2 3
4 4
5 2
4 4
3 5
5 5
5 5
5 5
5 3
3 3
4 4
5 5
5 5
1 1
5 5
4 4
4 3
1 1
4 4
1 3
3 3
2 1
5 3
4 2
4 4
4 4
3 4
4 4
1 1
1 3
5 5
4 4
4 4
4 3
5 3
5 4
4 3
4 4
4 4
5 5
4 4
3 5
3 4
3 3
4 4
4 5
5 5
5 5
5 4
4 3
5 5
5 5
5 5
4 4
5 2
0 0
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