Question

You have written a literature on the topic of your choice and develop a theoretical model/framework. . In this assignment, you are required to do the following:

1. Select the most appropriate research approach.

2. Determine the unit of analysis and choose the most appropriate data collection method to be adopted or adapted (where necessary) and describe the process in detail, including the instrument and measurement to be used, sampling technique and data collection method.

3. Outline the procedures of analysing the data.

Answer 1

1. Select the most appropriate research approach.

Answer: Here the Research approach and problem solving would be done by using Lean Six Sigma Tools and Methodology or Roadmap – DMAIC would be used, data assesment could go Quantitative and Qualitative

2. Determine the unit of analysis and choose the most appropriate data collection method to be adopted or adapted (where necessary) and describe the process in detail, including the instrument and measurement to be used, sampling technique and data collection method.

Answer:

Data Collection Plan for a Project focused on Reducing Cycle Time,

Unit of Analysis - Cycle Time in Minutes

Sampling Technique - Simple Random Sampling

Instrument and measurement to be used - Instrument Like Stop Watch or Automated Tools those can capture Cycle Time

3. Outline the procedures of analyzing the data.​​​​​​​

Procedure of Analyzing the Data:

Example used here with 5 Why Analysis, as here Customers are unhappy for a Reason or 1st Why is they got shipped product but not meeting the specification Requirement

Example used with Root Cause Analysis where Call Quality are observed so poor