Question

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Q. Write principles of quality circles in 500 words.

Answer 1

The basic principle of quality circle states that through active and effective participation of employees in problem solving and decision making any corporation or company can improve quality of all its processes and products produced . Here quality circle is composed of employees who work in the same area . They improve upon the production techniques , solve problems related to their work and continuously & consistently improve upon the quality . There are seven basic principles of quality circles . One is about the job and six are about the people who do the job These are :

1. There is no job in this universe which cannot be improved upon .
2. Employees who do the job have the best knowledge about the job . So they know the problems of the job as well and know how to solve them .

3. Generally people do not resist change . They resist being externally changed by force .

4. Each and every employee is extremely creative provided he or she is provided the opportunity & work environment to be so . Employees  high integrity levels .
5. Each and every employee can excel in his or her area of work as they have basic knowledge , skill and experience to improve upon the job.

6. Employees generally have a tendency to form groups , move in groups and crave for attention .

7. If employees are involved through human touch , recognition & suitable rewards they will strive to excel in their job . They will improve to attain maximum satisfaction out of it.