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please help and explain and provide an answer to why it is correct Which customization activities...

please help and explain and provide an answer to why it is correct

Which customization activities would most likely increase a customer’s long-term value?

a. Expanding the need set

b. Improving the quality of the product

c. Improving service quality

d. All of the above

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Answer #1

Expanding the need set

This is due to the fact that when a company increases the need set, the clients will certainly be a lot more pleased and also will certainly stick to the organization for long.

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