Question

Prepare an assessment of how TQM can be applied within Havells India Limited. Using the information learned in the Simulation - Implementing TQM, prepare an assessment of how TQM can be applied within the selected organization.

How can statistical tools demonstrated in the Simulation benefit your selected organization?

What would be the benefits of implementing TQM in your selected organization?

Paper length: 500-words including 2 pages of text (double spaced, 12 point, 1 inch margins), a cover page, and a reference page (total of 4 pages).

Answer 1

1. Total quality management approach can be applied to Havelles India Ltd. Following are the benefits of TQM.

• Customer satisfaction.
• Innovations.
• New efficiencies.
• Strong ethical standards.
• Growth measures.
• Continuous improvement.
• Quality policy.
• Environment protection.

2. Implementation of TQM.

In order to implement TQM in organization, current state of organization has to be analyzed. In order to have better implementation, organizations have to keep recording effectiveness of organization and its day to day working. If any problems found in the organization, measures should be drawn to find solutions related to that problem. Until problems are solved, TQM approach cannot be applied.

3. Benefits of TQM.

• Increase employee engagement.
• Enhances employee Moral.
• Higher efficiency.
• Higher productivity.
• Innovations.
• Better industrial relations.