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Why do you think it is important for those who manage operations functions to understand project...

Why do you think it is important for those who manage operations functions to understand project management techniques?

How does a firm integrate principles of both operations management and project management to create customer value?

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The Operations function is an intricate part of the project pursued by the company. They help to identify the location of the facility, help to determine the material which needs to be procured as well as help in setting up the new process if any related to project. The knowledge of Project management technique helps the people in Operations function to deploy the tools and systems to better support the project need. Example: The use of Microsoft Project can help to plot the different activities and determine the critical path along with activities. It helps to ensure that project is carried out as per priority so that there is no delay. The other techniques like Scrum, Agile etc. are also important to inculcate flexibility and adaptability within team members. So, in all, the knowledge of Project management is very critical for the Operations function.

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