Question

Describe the Tyranny of or and the Genius of and. and explain are the 3 steps in motivating change which they are unfreezing, moving and Refreezing

Answer 1

Unfreezing: Realizing that current practices are inappropriate and that new behavior is needed; people need to realize that some of the past ways of thinking, feeling, and doing things are outdated; when managers communicate the need for change, they need to be careful not to provoke the defensiveness of people.
Moving: Instituting a change; starting with a vision of where the company is heading; vision can be achieved through strategic, structural, cultural and individual changes; changes in structure may involve moving to a divisional, matrix or other appropriate forms; institutionalizing cultural change through effective leadership.
Refreezing: Reinforcing new habits that support change; introducing management systems that support change; implementing corrective action where necessary; and improving results and behaviors that support the agenda; managing should consistently support and reward movement evidence in the right direction; It is appropriate to permanently install behaviors that focus on significant business outcomes and maintain essential core value; behaviors that should be refrigerated are those that encourage continued adaptability, flexibility, experimentation, results assessment and continuous improvement; Protect core principles, skills and strategic goal, but not clear activities and procedures