Question

why is it important for managers and supervisors to understand the uses and applications of counseling/coaching/interviews?

Answer 1

A counselor in a work place can work with designated personnel as a thinking partner, a revealing mirror, and a pacesetter among others. He can help in leveraging core capacities of employees also can help create a culture for greater synergy in organizational learning and development, and increase their self-awareness regarding their thinking patterns and behavioral tendencies so as to make them more effective as an individual and in turn effective in their job also. Managers and supervisor know that many problems at work often stem from an employee's personal life rather than just the work situation. So, counseling is an effective and preventive people management strategy for organizations to help employees better managing stress, personal issues or work related problems. So, it is important that, managers and supervisor should understand the uses and applications of counseling. Because, counseling/coaching in an organization can decrease costs related to turnover, burnouts, absenteeism & accident-related disability. Also, can make Improvement in employee performance & therefore increase in productivity. And can build valuable skills and knowledge they can use to advance in their careers, also can feel supported and encouraged by their manager and the company and can experience the pride and satisfaction that come with surmounting new challenges. Likewise, a counselor in an organization can play the role of a business partner to manage behavioral Problems brought about by organizational changes. Also, when managers and supervisors understand the uses of coaching/counseling an employee, then the benefits to the company include:

• Overcome costly and time-consuming performance problems
• Strengthen employees’ skills so you can delegate more tasks to them and focus on more important managerial responsibilities.
• Boost productivity by helping your employees work smarter
• Develop a deep bench of talent who can step into your shoes as you advance in the company
• Improve retention; employees are more loyal and motivated when their bosses take time to help them improve their skills
• Make more effective use of company resources; coaching costs less than formal training.