Question

One of the following statements does not represent a service organization's culture. This statement is: a....

One of the following statements does not represent a service organization's culture. This statement is:

a.

Culture is a pattern of believes and expectations.

b.

Culture is the traditions and beliefs of an organization.

c.

Culture is shared orientations that hold the unit together.

d.

Cultural traditions and beliefs of an organization distinguish it from other organizations.

e.

Culture requires a special manual with organization's processes.

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Answer #1

One of the following statements does not represent a service organization's culture. This statement is:

a.

Culture is a pattern of believes and expectations.

b.

Culture is the traditions and beliefs of an organization.

c.

Culture is shared orientations that hold the unit together.

d.

Cultural traditions and beliefs of an organization distinguish it from other organizations.

e.

Culture requires a special manual with organization's processes.

Answer - Option E does not hold true in general context. Culture doesn't require a special manual in conformity to organization's processes. It is pattern, tradition and beliefs, shared orientation, and distinguishes it from other organization. But doesn't require any form of a manual.

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