Question

1. A training session by the Shanghai Hongfeng Leadership School is highlighted in "Ethics Competency: Spanked at the Bank." What was the result of Changzhi Zhangze Rural Commercial Bank's use of this leadership program?

A. The employees who took part in the leadership course were promoted to top executive positions.

B. The bank implemented the use of negative reinforcement and punishment on its employees.

C. The bank was recognized for its ethical treatment of its employees.

D. The president of the bank and another top executive were dismissed from the bank's supervisory body.

2. How does a response in operant conditioning become a learned behavior?

A. when the response leads to a particular consequence that is strengthened each time it is reinforced

B. when a conditioned stimulus is paired with a unconditioned stimulus to produce a conditional response

C. when an individual imitates behavior that he or she observes

D. when rules or other environmental events dictate appropriate behavior

3. Which of the following is NOT TRUE regarding the use of punishment in the workplace?

A. Punishment suppresses employee initiative and flexibility.

B. Punishment produces a conditioned fear of management.

C. Organizations that rely on punishment have low rates of employee turnover.

D. Controlling the use of undesirable behavior through punishment is often contingent on the leader's presence.

4. What is the premise behind escape learning?

A. Employees will "escape" any situation that does not lend itself to positive reinforcement or the attainment of a reward.

B. A reinforcer must be administered only if the desired behavior is performed.

C. An unpleasant event will occur until an employee performs a behavior that will terminate it.

D. All reinforcing events should be removed; employees don't need reinforcers in order to learn proper behavior.

5. According to "Across Cultures Competency," sending yellow roses in France is considered inappropriate because the color yellow symbolizes infidelity.

A. True

B. False

Answer 1

Q1.

The answer of this question is option “D’.

The result of Changzhi Zhangze Rural Commercial Bank's use of this leadership is that the bank suspended Chairmen and deputy governor from their roles and asked the trainer for public apology

Q2.

The answer of this question is option “A’

In this learning, learner learn the skill through rewards & punishments for specific set of behavior.

Q3.

The answer of this question is option “C’

Company which use punishment in the workplace generally seen to have high employee turnover rates as no one wants to work for such company

4.

The answer of this question is option “C’

The premise behind escape learning occurs to avoid an unpleasant experience to negative reinforce the new behavior. For example in order for a rat to jump from a table into water, trainer untill shock the rat through electricity it will not jump into water.

Q5.

This statement is true