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research the various phases of SDLC. and answer the following discussion question Part 2 Often, the...

research the various phases of SDLC. and answer the following discussion question

Part 2

Often, the benefits of a project are not as obvious as its costs. Assume that you were the project sponsor for a system that has very clear costs but unclear benefits, yet you believe in the project. Discuss what techniques you would employ to have your organization approve the project. Provide examples to help illustrate your viewpoints.

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Answer #1

in today's business scenario, information has become a precious asset.
for example,
in every context B2B, B2C,and C2C
the success of business organizations depends upon the number of customers associated with the organization.there are several challenges such as
a)how to attract new customer
b)how to retain old customers in presence of tough competition.
c)how to increase the number of customers with the help of existing customers.

to meet out the above requirement, "information" about customer and market demand plays a vital role.
it means there is a pressing need of CRM(Customer relation ship management) system.
now a days a modern CRM system is available in the form of software(information system).

today's CRM provides all the required information which is fruitful for the business.

apart from all that modern information system provides reports in required formats
a)to analyse the health of business
b)to take corrective actions(if required) by the feedback provided by the information system.
c)to control the business operations.

Business Intelligence Software

Business Intelligence software is required to full fill the following business needs
a)if There is a need to predict market situation.
b)if there is a need to have some basis to decide the targets by the company
c)if there is a need of deep analysis of data to know the reason behind the failure of any strategy.
d)if there is a need of data collection/data analysis/knowledge creation to design the strategy to capture the market in presence of various competitors.
e)if there is a need to take some unstructured decisions.

in this way a project sponsor can justify that the cost of the project is less than the value of benefits that can be delivered by the project(information system)

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