Collapse Think about a company you have worked for, either currently or in the past. Reflect upon the corporate culture with respect to the practice of ethics within the organization. What was leadership's role in establishing this culture within the organization? How did power and motivation relate to the degree of ethical conduct?
In my previous company, there was a very strong leader, our CEO. His prime ideology was "Customer is God". Thus, all our decisions, processes and strategies were focused on achieving customer satisfaction, however ethics was the pillar to our organization. Creating and adding value for customer. Helping in all and any way to help customer achieve their own business objectives was the objective of our company. This impacted all or decisions and actions. We employees were motivated and worked towards achieving this common goal. Thus our culture was enriching and truly inspirational. such that we all were intrinsically motivated and focused on performing our best. Also, continuous improvement was encouraged and we all were totally involved in value creation activity. Ethical decision making and in favor of customer were the driving forces towards success.
Collapse Think about a company you have worked for, either currently or in the past. Reflect...
Thinking of a company you worked for in the past, currently work for, or hope to work for in the future discuss if you think decentralization would work at that organization, why or why not? Be sure to provide specific examples. can you relate it to jobs from sale associates as past, now as a assistant clerk in the store. Thank you
Explain the topic of Diversity Management in aviation. Reflect upon and provide a brief summary of a personal diversity management issue you may have experienced in your lifetime in relation to ethical treatment in the workplace. Alternatives to a personal experience could also be in the form of a large corporate franchise you have read or seen in media or a small business in a community you have observed. State, in your own words, the management style used within this...
Think about a boss (or even teacher if you have not worked yet) you have had and discuss the following the parts of his/her/their leadership: 1) What kind of power did the person have and why? 2) What theory of leadership do you think the person fell under and why? 3) What leadership style did the person have and why?
Think about a conflict you have experienced either in the workplace or in a significant personal relationship. Describe the situation briefly and consider which response to conflict was demonstrated by either you OR the other person in the conflict. Include in your discussion the types of power you and the other person in the conflict may have been exhibiting. Answer the following questions using specific strategies from the reading. Failure to cite specific strategies will result in a loss of...
Personal Selling 7.1 , 7.2 10th Edition Think about either a best friend you have now, or one you had before. Assume that a salesperson wanted to sell that person an important product or service. The salesperson would like to find a good focus of receptivity for your friend. Whom would that be? Do you think the focus receptivity you just identified would cooperate with the salesperson? 6. In From the Buyer’s Seat 7.1 the buyer encouraged salespeople to learn...
Think about your communication style. Reflect on ways you have communicated in the past and any communication styles or strategies you have today. What are some strategies that you personally can use to develop an improved understanding of your communication style? Identify two strategies you can use to strengthen your listening skills. Provide a specific example of a communication in which you were involved during nursing school, that required you to manage a conflict with a patient, family member, peer,...
think about a company you have interacted with in the past. It can be one you have worked for, or simply purchased products from. Choose three metrics for that organization that should be used to indicate successful performance for the company. Business analysts are regularly challenged with developing these types of metrics. After identifying three metrics, explain how you would use technology to report these numbers on an ongoing basis. Here is an example to consider. Let's say you are...
Mary owns a small toy manufacturing company. One of her employees has noticed that one of the pieces on the most popular toy the company manufactures can detach from the toy. This detachment could pose a potential choking hazard to young children who play with the toy. No customers have yet reported problems with the toy. Mary wonders if she should report the potential hazard before anyone gets hurt. However, the recall would cost her company money and result in...
Wells Fargo was the darling of the banking industry, with some of the highest returns on equity in the sector and a soaring stock price. Top management touted the company’s lead in “cross-selling”: the sale of additional products to existing customers. “Eight is great,” as in eight Wells Fargo products for every customer, was CEO John Stumpf’s mantra. In September 2016, Wells Fargo announced that it was paying $185 million in fines for the creation of over 2 million unauthorized...
To help guide the focus of your project, your audience is the CEO of a mid-size, private sector, non-unionized firm where you have recently been hired to replace the HR Director of the company. An announcement was made two weeks prior to you being hired regarding the abrupt departure of the former HR Director and you have been hired as the replacement. There have also been rumors that there will be reorganization and widespread layoffs within the company. Several employees...