You should take the direct approach when delivering bad news when any of the following statements...
You should take the direct approach when delivering bad news when any of the following statements is true EXCEPT when ______________.
A.
the reader will be shocked by the news
B.
the news is of a minor significance to the reader
C.
you need to get the reader's attention immediately
D.
the reader will have little trouble accepting the news
E.
the recipient prefers a direct style of communication
Homework Answers
Answer:
- Option A: the reader will be shocked by the news
Explanation:
- If the reader will be shocked by the news then there can be immediate repercussions on his health or mental state. This mainly happens when emotions are attached to the bad news for the reader. In such cases the direct approach is not the best way, rather we should try to use an indirect approach.
Add Answer to:
You should take the direct approach when delivering bad news
when any of the following statements...
6. Managing Bad News Within Organizations Delivering bad news within an organization might involve sharing bad...
6. Managing Bad News Within Organizations Delivering bad news within an organization might involve sharing bad news with your manager or another employee in person or in writing. Use a tactful tone and reasons-first approach because these techniques will help preserve friendly relations. Determine whether you need to use a direct or an indirect strategy (reasons-first approach) based on the anticipated reaction of your audience. Fill in the blank with the most appropriate answer. In order to be tactful and...
When delivering bad news to customers, use an indirect strategy as you would with other bad news messages, and maintain a positive tone.
When delivering bad news to customers, use an indirect strategy as you would with other bad news messages, and maintain a positive tone. Occasionally, companies disappoint their customers. Whenever possible, these problems should be addressed immediately. Choose the best answer for the following question about handling customer problems. What is the first step you should take when a problem arises? Call the individual customer. Disguise the problem as a "technical error." Explain to the customer what they did that caused the problem. Read the following scenario,...
Hello! Could you please write your own four paragraph (5-6 sentences per paragraph) take away or...
Hello! Could you please write your own four paragraph (5-6 sentences per paragraph) take away or reflection of the below information? Please complete in 24 hours if possible. Thank you! RIS BOHNET THINKS firms are wasting their money on diversity training. The problem is, most programs just don’t work. Rather than run more workshops or try to eradicate the biases that cause discrimination, she says, companies need to redesign their processes to prevent biased choices in the first place. Bohnet...
Please read the article and answer about questions. You and the Law Business and law are...
Please read the article and answer about questions. You and the Law Business and law are inseparable. For B-Money, the two predictably merged when he was negotiat- ing a deal for his tracks. At other times, the merger is unpredictable, like when your business faces an unexpected auto accident, product recall, or government regulation change. In either type of situation, when business owners know the law, they can better protect themselves and sometimes even avoid the problems completely. This chapter...
please Identify the key points and main thesis of the article 2. Describe the skills you...
please Identify the key points and main thesis of the
article
2. Describe the skills you will need to develop to manage the
hospital of the future.
use critical analysis doing these questions
Suggestion for writing assignmemnt make believe the reader has
never read the article -what are the key points you would want the
reader to know in order to understand the hospital of the future.
In addition, managers, executives do not have time to read--so
again what key...
Rachel's Story A mothers' account of raising a transgendered child Rachel's mother is the author of...
Rachel's Story A mothers' account of raising a transgendered child Rachel's mother is the author of this story. She writes about the first few years of Rachel's life when she was known as Ryan. This is the story of how Ryan became Rachel. Rachel is a beautiful, well-adjusted, happy and healthy nine year old little girl. She likes to do all the things little girls at this age like to do. Sleepovers and ice-cream sundaes are by far her favorite...
Assignment Details The Unit 6 Assignment requires you to consider how effective teams are built. Some...
Assignment Details The Unit 6 Assignment requires you to consider how effective teams are built. Some considerations in this assignment include the traits of an effective team leader as well as the strategies one would use to recruit team members that would work effectively together. Using material from Chapter 12 of your text as well as the article in the supplemental reading (Rao, 2016), you will write an informative essay sharing best practices for effective team-building. Outcomes evaluated through this...
Read the article below and in your own words, (1-2 sentences) what is the "true direction"...
Read the article below and in your own words, (1-2 sentences) what is the "true direction" or right way to interpret nature, according to Bacon? True Directions Concerning the Interpretation of Nature (1620) Francis Bacon Those who have taken it on themselves to lay down the law of nature as something that has already been discovered and understood, whether they have spoken in simple confidence or in a spirit of professional posturing, have done great harm to philosophy and the...
THE COMPANY: MORE POWER, INC. More Power, Inc., is a large, local retail store specializing in...
THE COMPANY: MORE POWER, INC. More Power, Inc., is a large, local retail store specializing in the sale and service of hardware, tools, lawn and garden implements, and other materials for the home. More Power operates seven days a week, dawn to dusk. Approximately 120 employees work in distinct divisions within the store, including customer service/return desk; warehouse and delivery; service and repair; and three distinct sections focused on (1) hardware and tools, (2) lawn and garden and outdoors, and...
Actions that damage a company and its employees should be stamped out, everyone would agree. But ...
Actions that damage a company and its employees should be stamped out, everyone would agree. But should the people responsible be stamped out, too? HBR CASE STUDY The Reign of Zero Tolerance by Ben Gerson "Mr. Pemberton?" manager. The guards had radioed her that the "Yes, that's me," Simon replied distractedly, his back turned. target wasn't putting up much resistance. "Your personal belongings will be messen The two burly gentlemen who had suddenly gered to your home later today," Sallie...
When delivering bad news to customers, use an indirect strategy as you would with other bad news messages, and maintain a positive tone. Occasionally, companies disappoint their customers. Whenever possible, these problems should be addressed immediately. Choose the best answer for the following question about handling customer problems. What is the first step you should take when a problem arises? Call the individual customer. Disguise the problem as a "technical error." Explain to the customer what they did that caused the problem. Read the following scenario,...
please Identify the key points and main thesis of the
article
2. Describe the skills you will need to develop to manage the
hospital of the future.
use critical analysis doing these questions
Suggestion for writing assignmemnt make believe the reader has
never read the article -what are the key points you would want the
reader to know in order to understand the hospital of the future.
In addition, managers, executives do not have time to read--so
again what key...
Assignment Details The Unit 6 Assignment requires you to consider how effective teams are built. Some considerations in this assignment include the traits of an effective team leader as well as the strategies one would use to recruit team members that would work effectively together. Using material from Chapter 12 of your text as well as the article in the supplemental reading (Rao, 2016), you will write an informative essay sharing best practices for effective team-building. Outcomes evaluated through this...
Actions that damage a company and its employees should be stamped out, everyone would agree. But should the people responsible be stamped out, too? HBR CASE STUDY The Reign of Zero Tolerance by Ben Gerson "Mr. Pemberton?" manager. The guards had radioed her that the "Yes, that's me," Simon replied distractedly, his back turned. target wasn't putting up much resistance. "Your personal belongings will be messen The two burly gentlemen who had suddenly gered to your home later today," Sallie...
Most questions answered within 3 hours.
-
Tobin Supplies Company expects sales next year to be $450,000.
Inventory and accounts receivable will increase...
asked 20 seconds from now -
Give the relative rates for the following with a neighbor at your
desk
PH3(g) to P4(g)...
asked 33 minutes ago -
Suppose Acap Corporation will pay a dividend of $2.87 per share
at the end of this...
asked 57 minutes ago -
Scientists make earthquake forecasts using data from:
A.
geodesy
B.
seismology
C.
geology
D.
paleoseismology
E....
asked 59 minutes ago -
Employee training can
be defined as planned organizational efforts to help employees
learn job-related knowledge, skills,...
asked 2 hours ago -
Which for loop is implemented correctly in Java?
Group of answer choices
for (i = 0...
asked 2 hours ago -
Required information
[The following information applies to the questions
displayed below.]
In 2019, Alliant Corporation acquired...
asked 3 hours ago -
How much must I invest today if I want to withdraw 1/3 of my
original investment...
asked 5 hours ago -
What is meant by a “term premium”?
What can explain such a premium? Is it a...
asked 6 hours ago -
23. Which molecule has only covalent bonds? A. CO2 B. Al2O3 C.
Mg3N2
24. The octet...
asked 7 hours ago -
the
total pressure for a mixture of N2O4 and NO2 is 2.20 atm. If Kp=
7.10...
asked 7 hours ago -
Delaware Corp. prepared a master budget that included $22,385
for direct materials, $28,600 for direct labor,...
asked 7 hours ago