Question

when you encounter messages written by people you don’t know on social media—Facebook or Twitter, for example or in the work place. Do you notice typos or grammos in those contexts? Are there certain types that stand out to you? Does the way in which a message is written influence your opinion of it and/or its author? What elements may affect your judgment? .Could you please help me to write 5 paragraph  in which you reflect on and explore these questions.

Answer 1

Typos, grammos and emoticons have become very common in workplace communication and social media. The influence of these typos on the opinions varies across individuals and age groups. A teenager can send a single emoticon instead of sending a huge message via mail to make things understand. The problem here arises when people of different age groups interact. A teen can understand the meaning of the emoticon but at the same time, a parent or an elder person do not even know the meaning of the emoticons and the message conveyed through the emoticons or typos or grammos. Hence age groups are key elements that understand the typos and affect the judgment considerably.
A survey on online communication reveals that more than 90% of online users send messages with emoticons or typos or grammos. Cognitive science research studies have revealed that typos or emoticons are used as tools to evaluate or judge communication of people online especially below the age group of 30. The studies reveal that these typos give a hint on the personality of the individual.
Psychologists state that emoticons or typos cannot be accurate all the time and one can arrive at a perception about others based on typos usage. Psychologists conclude that people use different emoticons or typos while interacting with friends or family members and accordingly judgments differ across various situations like workplace, family and friends.
Consider the case of a salesperson facing an irate customer complaining online. The sales person interacts and concludes the conversation with a smiley emoticon that it is always a pleasure to meet the client at the end of the conversation. In this situation, the irate customer can judge the salesperson as cool and judge him accordingly but if the problem persists then the judgment may change. Some irate customers hate salesperson or customer service representative using an emoticon or typos when they are angry. This could fuel their anger further and hence judgments vary according to the person and the situation.
When the boss of a company uses typos or grammos while communicating with the employees, he is judged as emotionally authentic by allowing errors to happen and accepting them. The employees consider the boss as approachable and warmer here. On the contrary, when the boss does not use typos, the employees come to a judgment that the boss is competent and do not allow any error to happen.