To save money, some fast food chains are now having their customers place their orders at...
To save money, some fast food chains are now having their customers place their orders at computer kiosks. Will the kiosks necessarily reduce the total number of workers employed in the fast food industry?
Homework Answers
To save money, some fast food chains are now having their customers place their orders at computer kiosks.
This enable the fast food chains to replace some cashiers they employ with these kiosks.
However, it is experienced that such kiosks that encourage self-ordering by the customers have resulted in an increase in sales.
Higher sales implies that fast food chains will need more workers with respect to preparing and delivering meals to customers.
So, decrease in number of workers hired for one position would be compensated with increase in the number of workers hired for other positions.
In a nutshell, kiosks will only rearrange the roles of workers in the fast food industry.
Thus, kiosks will not necessarily reduce the total number of workers employed in the fast food industry.
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