Question

Why does the patient experience matter in the calculation of rewards and penalties in value-based purchasing?

Answer 1

Patient experience is the major factor to determine how well a health care center is performing and for value based purchasing this is an important information because it helps organisations decide if the healthcare center must be given funds or not. Hospitals need to get a satisfactory feedback from their patients and only then they are considered fit to run the hospital . Patient care is the major goal of any hospital and hence they need to satisfy the minimum criteria to be granted incentives. Any negative remarks will earn them penalties like a cut in the payments. Hence patient experience matter in the calculations of rewards and penalties because they decide the payments in value based purchasing.