An instance of innovation in services is ________. a. Optical fibers b. Internet banking c. Smart...
An instance of innovation in services is ________.
a. Optical fibers
b. Internet banking
c. Smart tags
d. Customer satisfaction surveys
Homework Answers
Ans: Internet banking
Innovation is the discovery and practical application or commercialization of a device, method, or idea that differs from existing norms; Over the years, innovations in goods (such as telephones, automobiles, computers, optical fiber, satellites, and cell phones) and services (self-service, all-suite hotels, health maintenance organizations, and Internet banking) have improved the overall quality of life
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An instance of innovation in services is ________.
a. Optical fibers
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c. Smart...
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Which of the following is a Customer Led Innovation Approach? Select one: a. Unarticulated Needs b. Customer Observation c. Experimentation d. Expressed Wants Forbetter Inc. is launching a new web-based app that tracks and supports fitness. They are looking to enter the market at a higher price point and support that by having access to personal trainers and other high touch services. They are using which competitive strategy? Select one: a. Differentiation b. None of these c. Focus d. Cost...
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