An instance of innovation in services is ________.
a. Optical fibers
b. Internet banking
c. Smart tags
d. Customer satisfaction surveys
Ans: Internet banking
Innovation is the discovery and practical application or commercialization of a device, method, or idea that differs from existing norms; Over the years, innovations in goods (such as telephones, automobiles, computers, optical fiber, satellites, and cell phones) and services (self-service, all-suite hotels, health maintenance organizations, and Internet banking) have improved the overall quality of life
An instance of innovation in services is ________. a. Optical fibers b. Internet banking c. Smart...
The fibers mostly not used nowadays for optical fiber communication system are a. Single mode fibers b. Multimode step fibers c. Coaxial cables d. Multimode graded index fibers
5. The usual response of the banking system to new government regulations is: A. B. C. D. evasion through whatever means are necessary bankruptcy an attempt to circumvent the regulations through financial innovation. strict compliance
What factors are encouraging financial institutions to offer overlapping financial services such as banking, investment banking, brokerage, etc.? I. Regulatory changes allowing institutions to offer more services II. Technological improvements reducing the cost of providing financial services III. Increasing competition from full service global financial institutions IV. Reduction in the need to manage risk at financial institutions A. I only B. II and III only C. I, II, and III only D. I, II, and IV only E. I, II,...
Which of the following is a Customer Led Innovation Approach? Select one: a. Unarticulated Needs b. Customer Observation c. Experimentation d. Expressed Wants Forbetter Inc. is launching a new web-based app that tracks and supports fitness. They are looking to enter the market at a higher price point and support that by having access to personal trainers and other high touch services. They are using which competitive strategy? Select one: a. Differentiation b. None of these c. Focus d. Cost...
A smaller bank specializing in consumer-oriented banking services is called a(n) __________________. A. community bank B. money center bank C. central bank D. FDIC E. superregional bank 7. The difference between a commercial bank’s average rate earned on loans and its average rate paid on deposits is called the: A. charge-off rate. B. net operating income. C. return on assets. D. money market rate. E. interest rate spread. 8. Measured by asset size, _________________________ represent the largest group of depository...
Due diligence tools might include: a. surveys b. Internet searches c. site visits d. All of the above. “Incoterms” are published by the International Communications Chorus. True False
13: A national survey found that the average number of banking services used was 4.1 per month. An Analyst for the Maleo State Bank sampled its customers, and generated the following output for a one sample test in Data Analysis. Ifa - 05, do the customers at Malco State Bank use banking services more than the national average of 4.1 times per month? Hypothesized mean 4.1 Mean Variance Observations df Stat P(T<t) one-tail t Critical one-tail PIT<t) two-tail t Critical...
13: A national survey found that the average number of banking services used was 4.1 per month. An Analyst for the Malco State Bank sampled its customers, and generated the following output for a one sample test in Data Analysis. If a=.05, do the customers at Malce State Bank use banking services more than the national average of 4.1 times per month? Sample Hypothesized mean 4.1 5.026 4.736 Mean Variance Observations df t Stat P(TC=t) one-tail t Critical one-tail P(TC=t)...
Fast twitch fibers A) Make up light meat B) Fatigue rapidly C) Are glycolytic D) Both a and c E) All of the above
b. lack c lower internet-rela Ug3 costs than those in all of theroid the problem of excessive download ti of the following, except sider the country's overall bandwidth hics detailed and captivating limit the number of pictures understand the target market c. d. rivacy fall int o each of the following categories except the seclusion theory a. the vacuum model b. c the access-control viewpoint d. the autonomy model have been established as the primary means of protecting mos the...