Question

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How do Internet technologies help companies in building a customer-focused business?

Answer 1

Answer)
For the companies and the businesses, the business value in the business is achieved to focus on the customer needs and ability to fulfill their needs and thus keeping the customers loyal and also anticipating the customer concerns and also providing the top quality services.
Also as companies, we need to track the customer preferences and also keep in progress for the market trends and also help in the supply of the products and the management of the information in the business. Thus the Internet technologies are used in businesses and companies for managing the basic processes of the business and target customer fulfillment for the company products and services.
Internet technologies add value to the firms' activities and also adds competitive technological advantage to the company. Using email, websites, communications, software, and apps can all be used for managing the customers and also fulfilling the customer requirements and thus giving the customers what they need and want at the time they want it. This also helps in data management and analytics, also marketing, optimization and automation, effectiveness in the workforce and others.