Six Sigma class. List 5 important customer key process output categories. Give an example of a...

Question

Question

Six Sigma class. List 5 important customer key process output categories. Give an example of a...

Six Sigma class. List 5 important customer key process output categories. Give an example of a characteristics to improve under each category.

business Operations-Management

Add a comment Improve this question Transcribed image text

Answer 1

Answer #1

Following are five important customer key process output categories:

Quality of the product or services : this means the product delivered or service rendered is of good quality as per customer expectation. It can be improved by using lean management concept of reducing wasteful activities and defects and maximizing productivity and performance.
Price of the product or services : this is a determining factor for several purchases. It has to be reasonable and is determined as per customer perception. Again lean tools can be applied to reduce wastes and control prices.
Whether it is as per requirement or not : measuring actual verses desired. This will be ensured when the project leader tracks the progress of the project against the designated timeline and milestones.
Value for money: this is again in line with customer satisfaction. It is achieved and can be improved by serving customer with his requirements, needs, wants and desires.
On time delivery or availability : the product must be available as per customer requirement . This results in customer satisfaction.

Add a comment

Answer 2

Similar Homework Help Questions

Question 2 Give three categories of management information and provide two qualities or characteristics of each...

Question 2 Give three categories of management information and provide two qualities or characteristics of each category, and an example of each category. In a tabular format given below, name the three basic levels of financial information systems in a typical business organization and state in each case the kind of support that each give to management in decision making. Provide two sub-systems under each level. Basic Level Support to Management Sub-systems
1- List six data entry methods with short description for each. 2- Give Give example of...

1- List six data entry methods with short description for each. 2- Give Give example of the use of RFID tags in process or inventory management in retail or health care environments.
QUESTION 5 The key categories of nonfinancial measurement factors include all of these except o Customer...

QUESTION 5 The key categories of nonfinancial measurement factors include all of these except o Customer measures Internal Processes measures Learning and innovation measures Sales and Profit measures QUESTION 6 1 Measurements of Measurements of Customer service, On-time delivery, Customer satisfaction and Brand recognition would fall into which of the following categories O Financial Measures Customer Measures Learning and Innovation Measures Internal Process Measures QUESTION 7 1 p. The concept of competitive strategy developed by Michael Porter identifies two main...

Many of you will have heard of Six Sigma management. What you may not realize is...

Many of you will have heard of Six Sigma management. What you may not realize is that the etymology of the term Six Sigma is rooted in statistics. As you should have seen by now, statisticians use the Greek letter sigma (σ) to denote a standard deviation. So when these Six Sigma people start talking about “six sigma processes,” what they mean is that they want to have processes where there are (at least) six standard deviations between the mean...
1.What is business marketing? Identify four categories of business customers. 2. Describe the six different steps...

1.What is business marketing? Identify four categories of business customers. 2. Describe the six different steps in the consumer decision making process. 3. List and describe the four types of consumer offerings. 4. Please define value. Does the determination of value differ for each customer? Please provide a relevant example(s).
List the six (6) major classifications of tourist destinations and give one example of each.

List the six (6) major classifications of tourist destinations and give one example of each.

Give one example of a ligand-receptor pair for each of the six generic types of cell...

Give one example of a ligand-receptor pair for each of the six generic types of cell signaling. Do not include the details of the pathway, just give its name and how/why it is important to the cell. Line up the six generic types, using the generix names, according to soeed of the signaling process and give an explanation of the order that you determined. I'm guessing the six types are: GCPR Receptor Tyrosine Kinase Receptor Guanylyl Cyclase Adhesion receptor (integrin)...
List the six general types of information management systems, and give one logistics application to each...

List the six general types of information management systems, and give one logistics application to each one of the types listed. Highlight the advantages and/or disadvantages. Which technological advances do you view as being most beneficial to logistics management? What critical factors of technological advances would help an organization improve the performance of the logistics system and the ability to meet customer requirements? Explain how these strategies relate to financial performance.
Please list the 6 standards of the nursing process and give an example of each one....

Please list the 6 standards of the nursing process and give an example of each one. Please define health promotion and health prevention and give an example of each one Inspection, palpation, percussion, auscultation and a patients’ height, weight, blood pressure, temperature, pulse rate and respiratory rate are considered to be what type of data? A. Subjective data B. Objective data C. Symtpmatic data D. None of the above

List four of the six possible binding times, and for each binding time give an example...

List four of the six possible binding times, and for each binding time give an example of a binding that occurs at that time. • Language design time -- bind operator symbols to operations • Language implementation time-- bind floating point type to a representation • Compile time -- bind a variable to a type in C or Java • Load time -- bind a C or C++ static variable to a memory cell) • Runtime -- bind a nonstatic...

Six Sigma class. List 5 important customer key process output categories. Give an example of a...

Homework Answers

Add Answer to:
Six Sigma class. List 5 important customer key process output categories. Give an example of a...

Post as a guest

Earn Coins

Question 2 Give three categories of management information and provide two qualities or characteristics of each...

1- List six data entry methods with short description for each. 2- Give Give example of...

QUESTION 5 The key categories of nonfinancial measurement factors include all of these except o Customer...

Many of you will have heard of Six Sigma management. What you may not realize is...

1.What is business marketing? Identify four categories of business customers. 2. Describe the six different steps...

List the six (6) major classifications of tourist destinations and give one example of each.

Give one example of a ligand-receptor pair for each of the six generic types of cell...

List the six general types of information management systems, and give one logistics application to each...

Please list the 6 standards of the nursing process and give an example of each one....

List four of the six possible binding times, and for each binding time give an example...

Six Sigma class. List 5 important customer key process output categories. Give an example of a...

Homework Answers

Add Answer to: Six Sigma class. List 5 important customer key process output categories. Give an example of a...

Post as a guest

Earn Coins

Add Answer to:
Six Sigma class. List 5 important customer key process output categories. Give an example of a...