Question

What are three common software solutions characterize an eProcurement automated organization?

Supplier Relationshi Management (SRM)

Enterprise Resource Planning (ERP)

Customer Relations Management (CRM

All of the above

None of the above

Answer 1

all of the above

SRM:SRM software enables firms to automate their entire service delivery, field service, and customer service process, from contact center and depot repair to time tracking and scheduling.

ERP:Enterprise resource planning (ERP) systems are used by organizations looking to manage their business functions within a centralized and integrated system. ERP is commonly used by companies working within the supply chain to help keep track of all the moving parts of manufacturing and distribution.

CRM: CRM software is most commonly used to manage a business-customer relationship, CRM software systems are also used in the same way to manage business contacts, employees, clients, contract wins and sales leads. Typically, CRM software is used in the enterprise, however many products scale and can be used in a business of any size.