Question

What types of services does a patient receive, and what kinds of activities are involved when a patient is being case managed?

Answer 1

When a patient enters in a health care system with a problem then he is considered as a case and many services are provided to him by the staff to improve his health and well being

There are mainly 4 phases in which a patient receive different services :-

Preintroductory phase in which a care and patient does not actually meet each other but the care provider comes to know about his own conflicts strength weakness etc

Introduction phase in which they both actually meet each other and the care provider will build a trust worthy relationship between with the patient

Working phase in this phase the care provider will collect the data related to patient and arrange all the needs according to their priorities

• After priorities the need of the client the plans are made that can be Short term and long term to improve the health of patient
• And then implementation of all these services are done
• Then comes the stap of evaluation in which analysis is made that how much our plan was effective and what is lacking in our service and these are the things that are needed to be improved and what new things can be added to improve his health .

Then comes the last phase of termination after which the patient will continue his normal life ahead .

Service that are provided by a case manager may include

• Advocacy
• Communication
• Education
• Identify the service resources and facilitation