Question

Name 20 Ms. stay 5. reflects a 3. ich of the following stateme relationships with Imi a nursing assistant to have positive e NA should fold her arms in front of her while residents are talking. exactly how they feel, so residents will feel like they have something in common (B) The NA should tell residents she knows 5. t 7. (C) The quest if she knows she cannot fulfill it. The NA should be empathetic and try to understand what residents are going through NA should ignore a resident's re- 8. 6 Mr. Vernon is an elderly resident who has 9. terminal cancer. He is telling Katie, a nurs- ing assistant, that he is very depressed about dying. He feels he has left many things un- I 10 finished. Hearing this makes Katie uncom- fortable. Which of the following would be the best response by Katie? (A) She should try to ignore what he is say- ing until he changes the subject. (B) She should try to interest him in a 12 brighter subject. (C) She should listen to him and ask ques- Scenari tions when appropriate. (D) She should try to relate to him by telling him she knows just how he feels. 7. Which of the following is the best way for a nursing assistant to refer to a resident? 13. Ka Ex as er (A) Manuel (B) Dearie (C) Mr. Martinez (D) Sweetie Sa

Answer 1