Question

Create FMC Diagram:

Case Study 1:

Task 2 (group work): model the structure of the system for the B2C module. The FMC agram should cover these requirements: Browse products by department; pay online; search purchase history; chatbot (for resolvin simple service issues in a personalised way); track orders via website; and edit profile. You do not need to draw the FMC diagram for all nine B2C requirements Recommendations Determine the active elements (agents). 1. Find the relevant storages and connect them with the agents. 2. Identify which agents communicate with which system components. 3. 4. Identify the channels between the agents 5. Check the access arcs and channels: Be precise about an access (read-only or modifying) and indicate the direction of information flow on a channel Give each element a proper name. Avoid generic names, such as "computer", "agent", "storage", "memory", or "data". The name should reflect what the agent is doing, and what information can be found in a storage. For this assessment, you do not need to name/label an arc and a request. 6. Digital First Solutions is a consultancy company who designs online stores for a wide range of enterprises 3 expand their business and employed five IT students and an experienced mentor. Once the new team was established, Digital First Solutions targeted a business client who is a medium-sized enterprise and needs to employ a fully functional online store. The business client currently owns a website, but it provides very limited functionalities. For example, it does not allow customers to personalise the service, there are limited payment and shipping options, and customers are unable to provide feedback on the products. In addition the business client is struggling with responding to too many customer enquiries, therefore the new online store needs to include features such as a chatbot that provides personalised responses to service enquires Your responsibility You are currently studying an IT design unit and are working in a small group to analyse and design the system. After interviewing the potential users of the system, you have identified the following requirements r results to a software developer. You have to act in the best interest of the client with a high degree of autonomy a) Individual consumers who use the Business-to-Consumer (B2C) module of the system to purchase b) Employees of the enterprise, who use the Intranet module to manage internal business operations Individual consumers: the B2C module of the system should enable the consumers to: Personalise the service: personalise based on the period of time a customer can subscribe to the . customer service or limited customer service) Pay online via PayPal, credit card or debit card Search purchase history' (search ordered items) in the last 30 days, last 6 months, or last year . Track orders directly via the website or indirectly by connecting to post office .Edit profile (a customer can edit his/her profile) Employees: the Intranet module of the system should enable the employees to Interact with customers via social media Generate monthly and annual tax reports Integrate the chatbot with new business processes enterprise would like to run everything in the cloud, therefore there is no need for any significant purchase or upgrading of hardware infrastructure

Answer 1

Client Client Bidirectional Channel Chat Bot Browse Depart Request / Response Channel Agent HTTP HTTP HTTP Server Part of Storage Human TCPIIP Communication Service Sockets Agent Storage Files Child Server 1 urchase Hist Admin Master Server ayment Gatewa Profile ayment Pag our text Files Structure Read Variance Access Location Child Server Activity State Table Server Mutex Generation Shared Read/Write Storage Access