Which of the following best describes conformance to specifications?
a. the degree to which a good or service meets customer quality demands
b. the level of compliance costs involved in providing a good or service
c. the level of customer service costs involved in providing a good or service
d. the degree to which a good or service adheres to specifications
Option D is the answer | |
The term 'conformance to specifications' relates to the degree to which the goods provided or services rendered adheres to the said specifications. |
Which of the following best describes conformance to specifications? a. the degree to which a good...
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1.One common definition of quality is ______________, which focuses on measuring how well the product or service meets targets and tolerances determined by its designers. A."judgmental evaluation" B."conformance to specifications" C."fitness for use" D."value for price paid" E."technical perception" 2.A process capability index (Cp) value of 1 means that what percent of products produced will fall within the specification limits? A.0.26% B.90.00% C.95.44% D.99.74% E.100%
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