Question

List and explain the five processes through which organizations acquire new knowledge.

Identify four uses of storytelling within organizations.

Answer 1

Five process through which organizations acquire new knowledge :-

1. Drawing on knowledge available at the organization’s inception:

This type of knowledge is the one that is available at the start .

2. Learning from organization: this includes observing and learning from other companies and organizations
3. Learning by experience. – this includes learning by going each and every decision made and taking into account same mistake should not be made twice.
4. Grafting on to itself components that possess knowledge needed but not possessed by the organization
5. Noticing or searching for information about the organizations environment and performance.

Furthermore process knowledge management is comprised of following parts :-

• Acquisition of knowledge
• Storage of knowledge
• Distribution of knowledge
• Use of knowledge

Organizational storytelling is a concept in management and Organizational studies. it is important because it recognizes the special place of narration in human communication and is considered as the foundation of discursive thought. And the possibility of acting in common. It is also used to share knowledge , facilitate learning and generate emotional connections

. In business terms storytelling can be thought off as advertising and marketing.