Problem

Your computer displays the error message “A disk read error occurred.” You try to boot f...

Your computer displays the error message “A disk read error occurred.” You try to boot from the Windows setup DVD and you get the same error. What is most likely the problem?

a. The Windows setup DVD is scratched or damaged in some way.

b. The hard drive is so damaged the system cannot read from the DVD.

c. Both the optical drive and the hard drive have failed.

d. Boot device order is set to boot from the hard drive before the optical drive.

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