You run a computer support business and one of your customers calls to say he formatted his hard drive because it seemed to contain lots of bad clusters. The problem is that now the operating system won’t start. What might be the problem?
a. He performed a quick format that does not fix bad clusters.
b. A hard disk can only be formatted once.
c. He formatted using the wrong driver.
d. Formatting the disk destroyed all files that were on the disk, including the operating system files.
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