Tasty Freeze is a company that produces ice cream and sells it to distributors in North America. The company’s headquarters are in a large downtown building in Chicago. All of the senior management—the president and all vice presidents—use Macintosh computers with the Mac OS X operating system. The Marketing Department uses Windows Vista and Windows 7 as does the Accounting Department. The Manufacturing and Operations Department uses workstations running Linux, which have specialized software for their area, including a complex inventory and distribution client/server system. The servers used by the company include a combination of Windows Server 2003 and Windows Server 2008. There has been some turnover in the Computer Support area of the company and they have hired you as a consultant to provide help.
Repairing a File Problem
The Windows Vista computer used by a copywriter in the Marketing Department is experiencing some problems. Each time the copywriter accesses certain files, he sees an error message. He is concerned because these are files to be used for an upcoming catalog that will go into print soon. Explain the steps to take in order to fix these files.
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