Merlinos Mills is a company that produces flours and grains for grocery stores. It owns mills and distribution centers in the northwestern and midwestern United States. The headquarters in Bend, Oregon employs more than 400 people, most of whom use computers. Also, the headquarters has 28 servers, all running Microsoft Windows Server 2003 Enterprise Edition. The company employees use a full range of operating systems, including Windows 2000 Windows XP, Windows Vista, and Mac OS X Tiger.
The management of Merlinos Mills wants each department to upgrade to the newer operating systems. Also, they are very concerned about network security, and they want to install new servers and upgrade their current servers to operating system versions that take better advantage of security features. Your role in the process is to work with each department to help ensure that the installations and upgrades go smoothly.
Deciding to Upgrade or Not
The distribution center’s nine people who are using Windows 2000 are all certain they need to upgrade to Windows 7 Professional to perform their work. However, the 33 people in the distribution center who are running Windows XP Professional and Vista Business Edition are currently able to use all software, such as office software, customized distribution software, and inventory software that is integrated with the distribution software. They are resisting the upgrade to Windows 7 Professional, and the distribution manager asks for your opinion about whether or not to upgrade these computers. Should they upgrade from Windows XP and Vista to Windows 7?
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