Question

Case study Max is the facility manager at residential disability care centre. Max is responsible for...

Case study

Max is the facility manager at residential disability care centre. Max is responsible for developing, reviewing and distributing policies and procedures relating to external service delivery. Max is asked by a Board Member, Lauren, to review and redevelop the record keeping policy and procedures as the organisation has recently installed an electronic record keeping system. Max arranges a meeting with his peer managers to ensure every area of the organisation has the opportunity to contribute to the development of the new policy, and express any concerns they have about its effects on internal work practices. Max emails an employee from the IT department to let them know a new record keeping policy and procedures will need to be uploaded to the Intranet in one weeks' time.

Question

1. Describe two benefits of Max’s organisation installing an electronic record keeping system?

2. Describe two ways that Max can ensure service user confidential information is secure using the new electronic record keeping system?

3.

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Answer #1

1.The benefits of installing an electronic record keeping system are

  • It enables to store data for any number of years
  • Physical loss of data can be prevented
  • A record can be made in regards to all the work carried out in the organization
  • Easy accessibility to patient information
  • serves as a legal records

2.The ways in which the service user confidentiality on information can be maintained by

  • Having professionals in health information technology and supervising the usage
  • Encryption of patient information
  • Secured password
  • Educating the staffs
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