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Case study Max is the facility manager at residential disability care centre. Max is responsible for...

Case study

Max is the facility manager at residential disability care centre. Max is responsible for developing, reviewing and distributing policies and procedures relating to external service delivery. Max is asked by a Board Member, Lauren, to review and redevelop the record keeping policy and procedures as the organisation has recently installed an electronic record keeping system. Max arranges a meeting with his peer managers to ensure every area of the organisation has the opportunity to contribute to the development of the new policy, and express any concerns they have about its effects on internal work practices. Max emails an employee from the IT department to let them know a new record keeping policy and procedures will need to be uploaded to the Intranet in one weeks' time.

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1. Describe how Max could ensure all workers are promptly notified when the new record keeping policy and procedures are uploaded to the Intranet?

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Answer #1

Some of the ways Max could ensure that all workers are promptly notified about the new record keeping policy and procedures when uploaded to the intranet are

  • Ensuring the IT department sends an automatic notifications to all the professionals after uploading in the intranet
  • Providing information via text messages, emails and in the groups
  • Regular updates given to the workers
  • Informing the supervisor to update their subordinates about the new updates in the intranet
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