Question

Reflect on an experience in which you were directly involved or witnessed incivility in the workplace (emergency room). Provide a brief synposis of the situation.

Answer 1

Answer: The incivility is one of the major cause of problem which create many difficulties for the patient as well as other healthcare professionals. As once I was in emergency room and sudden one emergency patient came along with his wife. He was suffering from pain near chest as well as having breathing problems. As soon as we started to check the pulse rate it was elevated and we kept him on ventilator. Soon we took blood sample and send it for the investigation. At this moment patient needs proper treatment of first aid. The main was to keep patient relaxed and pain relief. But one of the nurse among us was so uncivilized that she knew all the situation but still shifted the patient to the common room with any major concern with any higher authorities. The patient need to stay in emergency room as he was not at all relaxed and medication was not given. But due to the bad behaviour of that nurse the patient suffers a lot. His pulse rate increases more than normal and there were no proper care unit present.

We made him to understand about the situation and finally comolacom to the higher authority to check the issue. Soon everything became fine, but due to this bad behaviour the patient as well as all the major staff suffers alot.