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what are the factors that drive/shape the experience of patients

what are the factors that drive/shape the experience of patients
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Following are the major factors emotional/psychological factors drive/shape the experience of patients in the particular therapy in the healthcare organization like:

Sociocultural factors/believes may be religious belief and faith towards the healthcare professionals has vital impact on the patient's experience during the whole course of therapy

Intellectual factors like the educational background, cognitive ability and past experience highly affect the experience of the patient during a particular period of the therapeutic regimen

Environmental factors like proper sanitation, personal hygiene, food and other facilities in the healthcare system also have a significant impact on the patients experience in the regimen

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