Question

15-2 De monstrate Respect for Individual nunicate respectfully with patients with individual When working with a translator, allow focus on the patient and do not look at theano re rooming Maria Hernandez. She is always late for her to translate the when speaking to the mario: Youhe also does not speak English and you need to use a Spanish trame was 20 ln this situation because you have not worked with a translator before. You ane uished because she was late or her appointment pirectioncting as the translator, the information can be repeated in English. You need to obtain a bricf appointments, and today she was 20 visit.You are pele-play the scenario with two peers. One peer is the patient and the other peer is the transla- on this patient (e.g, chief complaint Imain reason for the visit,allergies, and current medi The peer (patient) should make up any information required. sandard: Complete the role-play in or as indicated by the instructor) minutes with a minimum score of 100% within two attempts Divide the points earned by the total possible points. Met competency: 100% (10 points). Did not Scoring in meet competency: 0% (0 points). Time: Began, Ended Total minutes: Directions: Check behaviors observed during the role-play Affective Behavior Positive, Professional Behaviors Attempt RopectfalNegative, Unprofessional Behaviors OO Courteous OOPolite OO Welcoming Rude, unkind Unwelcoming Brief, abrupt Unconcerned with person's dignity OMaintained person's dignity OD Poor eye contact with patient O Took time with patient Proper eye contact with Negative nonverbal behaviors Did not allow time for translation Other Allowed time for translationD

Answer 1

*Procedure 15 - 2

In the present scenario, there is a communication between Maria Hernandez and translator (Role Play)

Scenario1:

Translator: Good Morning madam what's your good name, please?

Patient: My self Maria Hernandez

Translator: Are you from where?

Patient: I am from Spain

Scenario 2:

Translator: Actually why you came to the hospital?

Patient : 3 days onwards I am suffering from severe stomach pain on the right side

Translator: Are you allergic for any medications?

Patient: I don't know regarding that

Translator: How many are there in your family

Patient: Including me 4 members, My husband, and two children

Translator: Are you using any medications?

Patient: Not yet

Scenario 3:

Translator: Wait we will send you to the physician

Patient: ok

Translator: Why you are every time becoming late for your appointment?

Patient: I don't have any vehicle by own, I use to come by walk

Translator: Ok, if you are late for the next time maybe I will not be available for you to translate your language and also physician also will not be available at your time

Patient: Sorry sir, Next time onwards I will try to come on time

* Procedure 15 - 3

In the present scenario, there is a talk between the nurse and the patient (SIKH)

Scenario 1 :

Nurse: What is your good name, please?

Patient: My name is Mr.Ranbeer Singh

Nurse: Why you have worn some scarf in head to cover

Patient: I am from Noth India (Sikh Religion).It is our custom to wear this

Nurse: It's ok

Scenario 2:

Nurse: Why actually you came to the hospital this time

Patient: Actually I came to do a complete body check up

Nurse: Whether you Know some preparations for the body check-ups

Patient: No madam

Scenario 3 :

Nurse: I will explain to you regarding that

Patient: ok

Nurse: It is necessary to do a head to foot examination with other investigations and consultation with doctors

Patient: oh! it's like that

Nurse: Yes sir, Then will come to review all the body systems perfectly

Patient: Ok

Nurse: With respect, I am asking you whether you can remove your scarf and Kachera for a short time for the examination, we will provide some hospital gown

Patient: Anyway I will come to know I am healthy or not, surely I will follow your hospital protocols.

Nurse: Thank you, sir, for your compliance with the protocols

*Procedure 15 - 4

In the present scenario, there is communication between the Nurse and patient (Mr.Abraham Black)

Scenario 1 :

Nurse: Sir what is your good name, please?

Patient: My name is Mr.Abraham Black

Nurse: What is your age?

Patient: 79 going

Nurse: Where are you staying?

Patient: I am staying nearby this hospital

Nurse: With whom you are staying?

Patient: I am alone

Scenario 2 :

Nurse: Presently you are suffering with what?

Patient: One of the wounds present in my leg is not healing

Nurse: You know whether you are having any high blood sugar levels or suffering from any other conditions

Patient: I don't know regarding that, I am not interested to take the medications also, I cannot afford it.

Nurse: Any way With doctors order I will do whatever

Scenario 3: After consultation with the Doctor

Nurse: The doctor prescribed to take some medications and do dressing to the wound. It is very important to take this medication otherwise your condition will flare up

Patient: like that?

Nurse: Yes sir surely, and also you have to maintain good personal hygiene that promotes the wound healing and as well as you will feel well with that

Patient: Are you sure?

Nurse: Sure sir

Patient: Thank you for your valuable information surely I will follow these, Thank you so much...

Nurse: It's our responsibility to give education and counseling, Hope you will better soon as possible

Translator :