Question

What are the characteristics of the consumers that you regularly see in your current work environment? What are some ways in that they are impacted by the other identified healthcare stakeholders?

Answer 1

Characteristics of the consumers that you regularly see in your current work environment:

• They search for more information's to satisfy their newer needs.
• They are knowledgeable and professional
• They help in decision making process.
• They have problem solving skills.
• They maintain good communication skills.

What are some ways in that they are impacted by the other identified healthcare stakeholders

• Patients becoming more aware and knowledgeable consumer: Today's healthcare market allows consumer to take charge of their healthcare in a completely newer way. Readily available information's through electronic health records help patients understand clearly their problems and makes way to talk to doctors with regard to their diagnosis and treatment options.
• Information Technology innovations driving inter stakeholders communications: Innovations such as Electronic Health Record,medical records, clinical documentation help the patients in many way in getting their health information's.
• Growth of structured quality measures: As quality of care increases, the provider recieves incentives for each service rendered. Quality measures are being made use to check and find out how much the health care providers are paid.