Homework Answers
To: The Customer Service Department, Hotel ABC
From: Mr XYZ, Room no. 111
Date: 31st January 2019
Sub: Getting overcharged for breakfast items
Dear Sir,
I would like to bring to your notice that while I was away for a business conference at Lexington, Kentucky I was overcharged by the hotel for breakfast items. I would like to believe that this was done erroneously.
Hence I would like you to look into the matter and please credit my account with you with the appropriate amount so that the extra charges are reversed.
Hope you will solve the issue and ensure that such incidents do not occur again in future.
Regards,
Mr. XYZ.
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